Trailers Geelong | Geelong Trailers | Trailers Hoppers Crossing

FAQ

1When should a mini hitch be used?
A mini hitch is appropriate for light towing purposes only. It can redistribute ball weights up to 82Kg. Therefore, you should check the ball weight of the trailer or caravan to ensure it is within the mini hitch capacity. The mini hitch fits easily onto the tow bar tongue and the spring bars can be adjusted quickly by selecting the appropriate chain link to bring the trailer back to a level height.
2Can I invalidate my vehicle warranty if I fit a GL Trailerstow bar?
Fitting a GL Trailerstow bar will not cause you to void your vehicle warranty. Just remember that you must stay within the vehicles recommended towing capacity. If there is a problem that arises because of the tow bar being faulty and you have stayed within the recommended towing capacity, you will be fully covered by the GL Trailers Lifetime Warranty for as long as you own the vehicle.
3What tow ball should I use?
The Australian Standard AS4177-2 recommends that 50mm tow balls with a rating of 3500 Kg be used for towing trailers up to 3.5 tons. The capacity should be stamped on the ball plus the manufacturer's identification and a '50' to indicate the tow ball diameter in millimeters.
4How can I stop sway from occurring?
Generally correct weight distribution will contribute to controlling sway because all wheels have full traction on the road. However, sway can still occur from passing trucks, cross winds etc. If a weight distributing hitch has been fitted and you want to ensure sway is minimized a GL Trailers sway control unit is highly recommended.

A Friction Sway control can be used for ball weights from zero Kg upwards. A Dual Cam Sway control can be used for ball weights from 160 Kg upwards. You should check with your local GL Trailers distributor to determine the appropriate unit to suit your needs.

5Do I need a transmission cooler?
Towing increases the workload on a vehicle's engine. This can cause the engine transmission to become hotter than under normal driving conditions. You should therefore refer to the vehicle’s handbook or your dealer for instructions covering the fitment of additional cooling equipment if necessary.
6When should a brake control unit be fitted?
All trailers with an aggregate trailer mass (including the load) over 750 kg must be fitted with brakes to comply with national road regulations. Any trailer with electric brakes needs a brake controller to activate the operation of the brakes. The brake controller sets the timing and level of power output to the trailer brakes when activated by pressing the brake pedal in the vehicle.
7What are the regulations relating to towing in different States of Australia?
A set of national towing regulations are now in place governing towing in Australia for trailers up to 3500 Kg aggregate of loaded trailer mass. In short, the loaded trailer must not exceed the recommended towing capacity of the vehicle.
8Do I need to alter the suspension in my vehicle for towing?

A trailer has ball weight on the coupling which when connected to the vehicle is held by the suspension over the back axle. This load is redistributed to all wheels of the vehicle and trailer using a weight distributing hitch to return the vehicle to its normal height.

If a load is being permanently carried in the back of the vehicle (e.g. if gas has been fitted) then it may be appropriate to replace the standard springs with higher rated (carrying capacity) springs. These will not transfer any load away from the axle but will provide better support for the higher load being carried.

It is preferable to transfer the ball weight when towing to ensure that the vehicle's rear axle is not overloaded and to ensure maximum traction of all wheels on the road for optimum braking and steering control.

9Can I make it easier to hook up the chains on my weight distributing hitch?
The hook up process is lifting and transferring the ball weight. As this can in many cases be a large weight we recommend that you use the jockey wheel to assist in lifting the weight. Therefore always wind down the jockey wheel so that the coupling of the trailer is lifted up before you put the spring bars in place and connect the chains. You may also have to hook up a progressively higher chain link to get to the desired link rather than doing it in one step.
10What happens if I have a problem with my towing system when on holiday or away from home on a trip?
GL Trailers has a lifetime warranty covering our towing equipment for as long as you own the vehicle or weight distribution system. If you need assistance we have a free call number 1800 812017 to call. We have 150 distributors throughout Australia who can assist with solving your problem quickly and efficiently. So, wherever you are in Australia GL Trailers is with you.
11How do I know that the tow bar I have purchased is a GL Trailers?

GL Trailers have a compliance plate on all their tow bars with our name, the part number and vehicle description. This is usually found on the tow bar cross member. A sticker with the GL Trailers logo is also placed in a visible position on the tow bar for identification.

If you have a hitch receiver tow bar it can be readily identified by the aluminum collar which is fastened around the square receiver section.

12Do I have to leave the trailer ball mount in the hitch receiver when I am not towing?
The trailer ball mount can be left in the hitch receiver if it does not obscure the license plate. To prevent theft,GL Trailers have a Hitch Pin Lock available which replaces the standard pin and clip. Alternatively, you can remove the trailer ball mount and store it in a secure place and use a GL Trailers hitch box cover to provide a neat finish on the tow bar and at the same time stop dirt and water readily getting into the hitch receiver.
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